PillLedge

Privacy Policy

How we collect, use, store, and protect information when you use this tool.

Effective date: January 26, 2026
Language
Important note
This template is written to reduce risk, but it is not a substitute for legal advice. For maximum protection, get a local lawyer to review this policy and your Terms of Service.

Quick Summary (Plain English)

  • We collect only what we need to run billing, inventory, and basic support.
  • You should not enter unnecessary sensitive personal data. If you do, you accept the risk.
  • We do not sell personal data. Ever.
  • You control what you store. You can request deletion/export (where applicable).
  • This tool is not a medical device and does not provide medical advice.

Policy Details

1. Who we are
2. What data we collect
3. How we use data
4. Legal basis & compliance (India)
5. Data storage & security
6. Sharing & third parties
7. Cookies & analytics
8. Data retention
9. Your rights & choices
10. Children’s privacy
11. International transfers
12. Disclaimers & limitation
13. Changes to this policy
14. Contact

1) Who we are

  • PillLedge is operated by Omniaiverse Solutions Pvt. Ltd. (“we”, “our”, “us”).
  • If you have questions, contact us at pillledge@omniaiuniverse.com or +91 70 371 371 70.

2) What data we collect

  • A) Account & access data (if login is enabled): name, phone/email, role, login tokens.
  • B) Billing data: invoice number, items sold, quantities, prices, taxes, timestamps.
  • C) Optional customer data (only if you choose to store it): customer name/phone. (Avoid storing more.)
  • D) Inventory data: stock, purchase/sell prices, GST rates, supplier names (if entered).
  • E) Device/usage data: IP address, browser type, basic logs for security and troubleshooting.
  • F) Support messages: the content you send to us for help/bug reports.
  • Important: Do NOT store patient diagnosis, prescription images, Aadhaar/PAN, bank details, or highly sensitive personal data inside this tool unless you have a lawful need and consent. If you do, you do so at your own risk.

3) How we use data

  • To generate invoices, calculate GST totals, and manage inventory stock.
  • To authenticate users (if enabled) and prevent unauthorized access.
  • To prevent fraud, detect abuse, and maintain security logs.
  • To provide customer support and improve product reliability.
  • To comply with lawful requests and applicable regulations (when required).

4) Legal basis & compliance (India)

  • We aim to align with applicable Indian data protection requirements (including the Digital Personal Data Protection Act, 2023 where applicable).
  • In most cases, we process data to provide the service you request (billing/inventory) and to meet legitimate security needs.
  • If you store personal data of your customers/patients, you are responsible for having the required consent/notices and lawful purpose.

5) Data storage & security

  • We use reasonable technical and organizational safeguards (access controls, encryption where feasible, backups where configured).
  • No system is 100% secure. You agree that you use the service at your own risk.
  • You should enforce strong passwords, limit staff access, and avoid shared accounts.
  • If you print invoices, paper copies can be lost—handle them responsibly.

6) Sharing & third parties

  • We do not sell your personal data.
  • We may share data only with trusted service providers that help run the system (hosting, database, email delivery, error logging), under confidentiality obligations.
  • We may disclose information if required by law, court order, or to protect rights/safety.
  • If you integrate external payment, WhatsApp, SMS, email, or analytics tools, their privacy policies apply too.

7) Cookies & analytics

  • We may use cookies/local storage for login sessions, preferences (like language), and basic functionality.
  • We may use privacy-friendly analytics to understand usage and improve performance.
  • You can disable cookies in your browser, but parts of the tool may not work correctly.

8) Data retention

  • We keep data only as long as needed for billing records, operations, support, and legal compliance.
  • You (or your organization) should define your retention policy for invoices, inventory records, and customer contact data.
  • If you request deletion, we will delete data where feasible, except where we must keep records for legal obligations.

9) Your rights & choices

  • You can request access, correction, export, or deletion of your data (where applicable).
  • If you are a business using this tool, you are responsible for handling your customers’ requests relating to data you store.
  • To request changes, email us with your business name, the relevant invoice/record IDs, and what you want changed.

10) Children’s privacy

  • This tool is intended for business/clinic/pharmacy operations, not for children.
  • We do not knowingly collect personal data from children. If you believe a child’s data was stored, contact us for removal.

11) International transfers

  • If our hosting or service providers are located outside your state/country, data may be processed on servers in other regions.
  • We take reasonable steps to ensure protection when such transfers occur.

12) Disclaimers & limitation

  • PillLedge is a billing/inventory tool. It is NOT medical advice, NOT a diagnostic system, and NOT a regulated medical device.
  • You are responsible for accurate billing, GST classification, and compliance with pharmacy/clinic regulations.
  • We are not liable for losses caused by incorrect data entry, misuse, unauthorized access due to weak security practices, outages, printer errors, or third-party services.
  • If you need strict compliance (e.g., HIPAA-like handling), do not store sensitive medical records here unless you have a customized compliance setup.

13) Changes to this policy

  • We may update this Privacy Policy from time to time.
  • We will update the Effective Date at the top when changes are made.
  • Continued use of the tool after changes means you accept the updated policy.

14) Contact

  • Email: pillledge@omniaiuniverse.com
  • Phone: +91 70 371 371 70
  • Location: Pune, Maharashtra, India
Omniaiverse Solutions Pvt. Ltd. • Pune, Maharashtra, India
Note: If you collect sensitive health/patient records, you may need a separate consent form and a stricter compliance setup. Keep this tool “billing-only” to minimize legal risk.